If you have any enquiries or comments, you can get in touch with us by phone or email. 

For aftersales or customer service queries please contact:

Customer care hotline: 03705 133191  (lines are open Monday to Friday, 9am -5pm. UK only)


Write to us:

The Conair Group Ltd
Prospect Court
3 Waterfront Business Park
GU51 3TW

Returns & Exchanges:

If you would like to return an item to us, please obtain a Return Request confirmation, which you can submit via "My Account" (Online orders only).

When sending your item back, ensure you enclose your name, address, telephone number and proof of purchase and return to:

Customer Care Centre
Conair Logistics
Unit 4
Revolution Park
Buckshaw Avenue
Buckshaw Village

If you are returning a faulty item, please include a brief description of the fault identified.

Our Dedication to Customer Care

BaByliss, part of The Conair Group Ltd, is a Full Member of The Retail ADR

Alternatively fill in the form below:

The information collected in this form is subject to electronic transfer and is used to reply to your query. The information is sent to our Customer Service team. The information is kept in strict confidence by the Conair Group Limited. The information is not used by third parties. You have the right to access and/or change this information or ask for it to be removed by contacting us on


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