PRODUCT RECALL

Model Number REF 7426U Batch 2416PT2 BaByliss For Men AcuBlade Lithium Face and Body Groomer

At BaByliss, the high performance and quality of our products are our priority. We have become aware that a single batch (batch code 2416PT2) of BaByliss for Men Model Number REF 7426U AcuBlade Lithium Face and Body Groomer does not meet our stringent quality standards. In extremely rare circumstances, the Lithium battery may overcharge and pose a potential fire hazard.

The safety of our customers is of paramount importance to us therefore we are conducting a recall of the affected batch. We are asking any customers that own a 7426U Acublade Lithium Face and Body Groomer batch code 2416PT2 to stop using it immediately, ensure it is unplugged from the mains and contact us for a replacement.

The ONLY product affected is: REF 7426U batch code 2416PT2

To identify the relevant model number and batch code please follow the instructions below.

The model number is located on the back of the handle and the batch code underneath the removable cutting attachment.

Affected customers are kindly asked to contact our Customer Service Team either by email or on the number below:

Email: ukinfo@conair.com

Telephone: 0800 988 8104 

Customer Service opening hours are Monday to Friday 9.00am to 5.00pm.

We take our responsibility for customer safety extremely seriously and always aim to provide the best possible products and service.

We apologise for any inconvenience that this may cause and thank all those affected for their patience and loyalty.

Alternatively please fill in the form below

The information collected in this form is subject to electronic transfer and is used to reply to your query. The information is sent to our Customer Service team. The information is kept in strict confidence by the Conair Group Limited. The information is not used by third parties. You have the right to access and/or change this information or ask for it to be removed by contacting us on ukinfo@conair.com

 

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